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  1. #1
    CRO Addict
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    Default Private message to CRO staff

    Is anyone else having problems with CRO staff returning messages?

  2. #2
    CRO Founder Marcel's Avatar
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    Hi Elk. Sorry, we\'ve all taken turns in/out during the holidays and lazy Bruce is still on vacation until next week!!!

    What can I help you with? Please feel free to email or call me directly. mmanzano @ goldeagle.com or 800-367-3245 and ask for me by name

    You Will Respect My Authoritah!!

  3. #3
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    Thanks Marcel. I sent you a pm.

  4. #4
    CRO Founder Marcel's Avatar
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    Elk, not ignoring you. I can't seem to reply to your PM and now I need help from the admins!!!

    Not sure what's going on with the tech issues right now but regarding the PM, I'm bringing up responsiveness to the staff, regarding tech issues, I wish I had a better answer that "we're working on it" - but unfortunately, I'm not a programmer and will need to rely on the developers to fix the issues. Really sorry about the frustration involved in waiting, it's hard for me too. I just want to send a simple private message and can't seem to do it.

    Rest assured we'll figure it our

    You Will Respect My Authoritah!!

  5. #5
    Administrator Bruce Kaufman's Avatar
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    Hi guys. We made quite a bit of progreess yesterday on fixing some of the issues and also addressing some of the bigger picture sysrtemic challenges.

    78Elk, I know we are talking porivaely via e mail, but I wanted to publicly thank you for caling issues to our attention.

    Keep the faith!
    Bruce Kaufman
    PR & Event Marketing Manager, Gold Eagle Co.
    www.goldeagle.com
    President, U.S. Lawn Mower Racing Association
    www.letsmow.com

  6. #6
    Administrator Bruce Kaufman's Avatar
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    Hi y'all. I've been communicating directly with 78 Elk and addressing his concerns. I've learned alot over the past few days.

    Thanks to everyone who is commeting.


    Forever onward.....
    Bruce Kaufman
    PR & Event Marketing Manager, Gold Eagle Co.
    www.goldeagle.com
    President, U.S. Lawn Mower Racing Association
    www.letsmow.com

  7. #7
    Hall of Fame Member nautic1's Avatar
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    Just keep your head up and keep doing what you are doing. Rely on those of us who are around you to help you when you need it. Just ask for it. We are here and will try to do what we can. Sorry I was not here for this and not able to help more.

  8. #8
    Hall of Fame Member Rick's Avatar
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    keep up the great work Bruce and all of the Gold Eagle personnel. We are all here to help whenever we can to make and keep this an awesome site.

  9. #9
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    Hi my name is Dylan and I'm not sure how the website work and I'm bit confused and new ,because I wanted to up load pictures of my project car and be able to up date the profile but I don't understand things

  10. #10
    Distinguished Member Dunnrj51's Avatar
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    Good morning Dylan,
    I am going to see if we can find someone who can help you with your questions and concerns.
    Welcome to Cool Rides...it really is a great site just tough at first ...but the sponsors are working on improvements.


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